Last Updated: May 31, 2026

Welcome to Poko Deal. By accessing or using our website (Poko Deal), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Eligibility
You must be at least 18 years of age to purchase products from Poko Deal. By placing an order, you confirm that you meet the minimum age requirement and are legally permitted to purchase the products offered on our website.

2. Products and Orders
Poko Deal offers adult wellness and intimate lifestyle products. All product descriptions, images, and prices are provided for informational purposes and may be updated without prior notice. We reserve the right to refuse or cancel any order at our discretion.

3. Pricing and Payments
All prices displayed on the website are in Nepalese Rupees (NPR) unless otherwise stated. Payment may be made through available payment methods, including Cash on Delivery (COD), online payments, and other approved payment gateways.

4. Shipping and Delivery
We strive to process and ship orders promptly. Delivery times may vary depending on location, courier services, weather conditions, or other factors beyond our control. Customers will receive order tracking information when available.

5. Privacy and Confidentiality
Customer privacy is our priority. All orders are shipped in discreet packaging. Personal information is handled according to our Privacy Policy and is used solely for order processing, customer support, and service improvement.

6. Returns and Refunds
Eligible products may be returned within 7 days of delivery subject to our Return and Refund Policy. Products must be unused, unopened, and in their original packaging. Certain intimate or hygiene-sensitive items may not be eligible for return once opened.

7. Prohibited Use
You agree not to use the website for any unlawful purpose, including fraudulent transactions, unauthorized access, or activities that may damage, disrupt, or interfere with our services.

8. Intellectual Property
All content on the website, including logos, images, graphics, text, product descriptions, and designs, is the property of Poko Deal and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability
Poko Deal shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Product usage is the sole responsibility of the customer.

10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with the revised effective date.

11. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Nepal.

12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Email: info@pokodeal.com
Phone: +977-9802325161